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Freshdesk offers a live chat increase-on for PrestaShop retailers that provides client info suitable in your unified dashboard. It routinely pulls in details about consumers and orders into your enable desk software package and may even backlink several merchants directly.

Free obtain: you are able to down load the installation bundle right on the module information web page at PrestaHero.

New possibilities: "Display screen similar products and solutions within the support type" and "Display get reference to the support type"

In addition, it's got a income monitoring Resource for analyzing the effects of pre-sale support tickets And just how they lead to client buys. This will help to spice up your conversion amount and improves your client gratification. 

Transitioning to a completely new helpdesk Instrument is usually complicated, but with mindful preparing and execution, you'll be able to ensure a easy migration of the tickets and information.

This module gives the ability to make unrestricted types and display them In line with groups and suppliers. It is possible to assign forms to an item or assign them to all merchandise.

All over again that depends on the use scenario. Let's really know what you are trying to do so that we can easily assist you accordingly. Backlink to remark

Furthermore, it permits you to control Discount coupons and put in place the email-sending frequency. General, the PrestaShop Deserted Cart Module aids online store owners Get better gross sales and strengthen buyer engagement.

Amazing breakdown of the top PrestaShop modules for 2025! These applications will certainly assist streamline retail store operations and enrich person practical experience. Thanks to the comprehensive insights!

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Efficient Section administration: Get Charge of your on the web shop's support departments and personnel with ease. Personnel customers can proficiently transfer support discussions to appropriate departments, lowering shopper wait situations.

Empathetic chatbots: REVE Chat's AI chatbots use natural language processing and emotional intelligence to be aware of shopper intent and answer with authentic care and empathy.